Frequently Asked Questions
Everything you need to know about your A.P.C. order and our collections.
What is the best way to care for my A.P.C. raw denim?
To preserve the unique indigo dye of our raw denim, we recommend avoiding washing for as long as possible. When necessary, dry clean or hand wash in cold water with a specialized detergent and air dry.
How long does shipping typically take?
Standard shipping usually takes 3 to 5 business days. Express shipping options are available at checkout for faster delivery within 1 to 2 business days.
What is your return policy?
We accept returns within 14 days of the delivery date. Items must be in their original condition, unworn, and with all tags attached. Please note that certain archival or final sale items may be ineligible for return.
Can I track my order online?
Yes, once your order has shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Do you offer international shipping?
A.P.C. ships to many countries worldwide. Shipping costs and delivery times vary by destination and are calculated at the time of checkout.
What payment methods do you accept?
We accept major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
